Frequently Asked Questions

- What payment methods do you accept? 

At Amici Pelosi, you can checkout using all types of credit and debit cards or using the PayPal Express checkout option. We do not accept direct bank transfers or cash on delivery. 

- How secure is my online order? 

When you purchase online with your credit card, all of your information is entered into a secure SSL web page. Your information is then SSL encrypted and sent directly to our credit card provider's network, where your card and transaction are pre-authorized and approved. Your credit card information is not stored on our servers.

- How can I track my order? 

We will email you tracking information as soon as your order has shipped. You will usually receive your tracking number the day after your order ships.

Feel free to track your order on our dedicated page.

- How can I return my order? 

If you are not satisfied with your purchase and would like to return an item, please contact us within 14 days of receiving your order. Please provide your order number and the reason for the return. Our customer service team will review the return request and send further instructions if the return is approved.

For a list of final sale items, please see our return policy. All returns must be in original condition with packaging intact.